11. ngcp-faxserver system configuration

11.1. ngcp-faxserver mail2fax configuration
11.2. ngcp-faxserver per subscriber configuration
11.3. send faxes using email clients (mail2fax)
11.4. fax tests
11.5. Fax Debug

The fax solution is available in Pro and Carrier only

11.1. ngcp-faxserver mail2fax configuration

  • sip:provider PRO mail server (Exim in this case) must be configured to receive emails from outside as by default Exim listens on the local interface only
  • run "dpkg-reconfigure exim4-config" to adjust Exim configuration
  • DNS must be configured with a subdomain starting as mail2fax.yourcompany.com, that is where the faxes will be sent by users to trigger "mail2fax" or alternatively, edit /etc/ngcp-config/templates/etc/exim4/conf.d/router/999_mail2fax.tt2 and adjust it to your personal preferences

11.2. ngcp-faxserver per subscriber configuration

  • On the GUI interface (ngcp-panel) Subscribers → Preferences
  • Look up "Fax Features" section where there are two subsections, "Fax2Mail and Sendfax" and "Mail2Fax".

11.3. send faxes using email clients (mail2fax)

  • "To" header must contain sip:provider PRO plaftorm subscriber’s number
  • "Subject" header must contain the fax destination number
  • "Body" should consist of text data and/or PDF attachement(s)
  • To use "Secret key" it should be either put in the first row of the body followed by an empty line or included as a text attachement. Once recognized it is removed from the email. Note: add "Secret" in either the body or as an attachement, do not add both as only one is recognized and removed, leaving the other one to be sent as a part of the fax.

Example:

  • assuming there is a subscriber on sip:provider PRO platform with number 43130111 and the destination fax is 43130222 and "Secret key" is "MySecretKey"
To: 43130111
Subject: 43130222

MySecretKey

This is a test fax.

Cheers

11.4. fax tests

  • Incoming fax, find a fax machine, then dial the corresponding phone/fax number, you should be able to receive the email
  • Outgoing fax, login to the subscriber self-care interface and send a fax from there
  • Mail2Fax, send an email to the configured "mail2fax" subscriber

11.5. Fax Debug

  • Log file /var/log/ngcp/faxserver.log