The sip:provider CE Handbook mr4.5.9

The sip:provider CE Handbook mr4.5.9

Table of Contents

1. Introduction

1.1. About this Handbook

1.2. What is the sip:provider CE?

1.3. The Advantages of the sip:provider CE

1.4. Who is the sip:provider CE for?

1.5. Getting Help

1.5.1. Community Support
1.5.2. Commercial Support

2. Architecture

2.1. SIP Signaling and Media Relay

2.1.1. SIP Load-Balancer
2.1.2. SIP Proxy/Registrar
2.1.3. SIP Back-to-Back User-Agent (B2BUA)
2.1.4. SIP App-Server
2.1.5. Media Relay

2.2. Redis Database

3. Initial Installation

3.1. Prerequisites

3.2. Using the NGCP install CD (recommended)

3.3. Using the NGCP installer

3.3.1. Installing the Operating System
3.3.2. Installing the sip:provider CE

3.4. Using a pre-installed virtual machine

3.4.1. Vagrant box for VirtualBox
3.4.2. VirtualBox image
3.4.3. VMware image
3.4.4. Amazon EC2 image

4. Initial System Configuration

4.1. Network Configuration

4.2. Apply Configuration Changes

4.3. Start Securing Your Server

4.4. Configuring the Email Server

4.5. Advanced Network Configuration

4.5.1. Audiocodes devices workaround

4.6. What’s next?

5. VoIP Service Configuration Scenario

5.1. Creating a Customer

5.2. Creating a Subscriber

5.3. Domain Preferences

5.4. Subscriber Preferences

5.5. Creating Peerings

5.5.1. Creating Peering Groups
5.5.2. Creating Peering Servers
5.5.3. Authenticating and Registering against Peering Servers

5.6. Configuring Rewrite Rule Sets

5.6.1. Inbound Rewrite Rules for Caller
5.6.2. Inbound Rewrite Rules for Callee
5.6.3. Outbound Rewrite Rules for Caller
5.6.4. Outbound Rewrite Rules for Callee
5.6.5. Emergency Number Handling
5.6.6. Assigning Rewrite Rule Sets to Domains and Subscribers
5.6.7. Creating Dialplans for Peering Servers
5.6.8. Call Routing Verification

6. Features

6.1. Managing System Administrators

6.1.1. Configuring Administrators
6.1.2. Access Rights of Administrators

6.2. Access Control for SIP Calls

6.2.1. Block Lists
6.2.2. NCOS Levels
6.2.3. IP Address Restriction

6.3. Call Forwarding and Call Hunting

6.3.1. Setting a simple Call Forward
6.3.2. Advanced Call Hunting

6.4. Local Number Porting

6.4.1. Local LNP Database

6.5. Emergency Mapping

6.5.1. Emergency Mapping Description
6.5.2. Emergency Mapping Configuration

6.6. Header Manipulation

6.6.1. Header Filtering
6.6.2. Codec Filtering
6.6.3. Enable History and Diversion Headers

6.7. SIP Trunking with SIPconnect

6.7.1. User provisioning
6.7.2. Inbound calls routing
6.7.3. Number manipulations
6.7.4. Registration

6.8. Trusted Subscribers

6.9. Voicemail System

6.9.1. Accessing the IVR Menu
6.9.2. IVR Menu Structure
6.9.3. Type Of Messages
6.9.4. Folders
6.9.5. Flowcharts with Voice Prompts

6.10. Configuring Subscriber IVR Language

6.11. Sound Sets

6.11.1. Configuring Early Reject Sound Sets

6.12. Conference System

6.12.1. Configuring Call Forward to Conference
6.12.2. Configuring Conference Sound Sets
6.12.3. Joining the Conference
6.12.4. Conference Flowchart with Voice Prompts

6.13. Malicious Call Identification (MCID)

6.13.1. Setup
6.13.2. Usage
6.13.3. Advanced configuration

6.14. Subscriber Profiles

6.14.1. Subscriber Profile Sets

6.15. SIP Loop Detection

6.16. Invoices and Invoice Templates

6.16.1. Invoices Management
6.16.2. Invoice Templates
6.16.3. Invoices Generation

6.17. Email Reports and Notifications

6.17.1. Email events
6.17.2. Initial template values and template variables
6.17.3. Password reset email template
6.17.4. New subscriber notification email template
6.17.5. Invoice email template
6.17.6. Email templates management

6.18. The Vertical Service Code Interface

6.18.1. Configuration of Vertical Service Codes
6.18.2. Voice Prompts for Vertical Service Code Configuration

6.19. Handling WebRTC Clients

6.20. XMPP and Instant Messaging

7. Customer Self-Care Interface and Menus

7.1. The Customer Self-Care Web Interface

7.1.1. Login Procedure
7.1.2. Site Customization

7.2. The Voicemail Menu

8. Billing Configuration

8.1. Billing Profiles

8.1.1. Creating Billing Profiles
8.1.2. Creating Billing Fees
8.1.3. Creating Off-Peak Times

8.2. Fraud Detection and Locking

8.2.1. Fraud Lock Levels

8.3. Notes on Billing and Call Rating

8.4. Billing Data Export

8.4.1. Glossary of Terms
8.4.2. File Name Format
8.4.3. File Format
8.4.4. File Transfer

9. Provisioning REST API Interface

9.1. API Workflows for Customer and Subscriber Management

10. Configuration Framework

10.1. Configuration templates

10.1.1. .tt2 and .customtt.tt2 files
10.1.2. .prebuild and .postbuild files
10.1.3. .services files

10.2. config.yml, constants.yml and network.yml files

10.3. ngcpcfg and its command line options

10.3.1. apply
10.3.2. build
10.3.3. commit
10.3.4. decrypt
10.3.5. diff
10.3.6. encrypt
10.3.7. help
10.3.8. initialise
10.3.9. pull
10.3.10. push
10.3.11. services
10.3.12. status

11. Network Configuration

11.1. General Structure

11.1.1. Available Host Options
11.1.2. Interface Parameters

11.2. Advanced Network Configuration

11.2.1. Extra SIP Sockets
11.2.2. Extra SIP and RTP Sockets

12. Software Upgrade

12.1. Release Notes
12.2. Upgrade sip:provider CE from previous mr4.4/mr4.5 versions to mr4.5.9 LTS version
12.3. Upgrade sip:provider CE from previous mr3.8 LTS version to mr4.5.9 LTS version

13. Backup, Recovery and Database Maintenance

13.1. sip:provider CE Backup

13.1.1. What data to back up

13.2. Recovery

13.3. Reset Database

13.4. Accounting Data (CDR) Cleanup

13.4.1. Cleanuptools Configuration
13.4.2. Accounting Database Cleanup
13.4.3. Exported CDR Cleanup

14. Platform Security, Performance and Troubleshooting

14.1. Sipwise SSH access to sip:provider CE

14.2. Firewalling

14.3. Password management

14.4. SSL certificates.

14.5. Securing your sip:provider CE against SIP attacks

14.5.1. Denial of Service
14.5.2. Bruteforcing SIP credentials

14.6. Topology Hiding

14.6.1. Introduction to Topology Hiding on NGCP
14.6.2. Configuration of Topology Hiding
14.6.3. Considerations for Topology Hiding

14.7. System Requirements and Performance

14.8. Troubleshooting

14.8.1. Collecting call information from logs
14.8.2. Collecting SIP traces

A. Basic Call Flows

A.1. General Call Setup
A.2. Endpoint Registration
A.3. Basic Call
A.4. Session Keep-Alive
A.5. Voicebox Calls

B. NGCP configs overview

B.1. config.yml Overview

B.2. constants.yml Overview

B.3. network.yml Overview

C. RTC:engine

C.1. Overview

C.2. RTC:engine enabling

C.2.1. Enabling services via CLI

C.2.2. Enabling via Panel for resellers and subscribers

C.2.3. Create RTC:engine session

C.2.3.1. Create sessions
C.2.3.2. Receive sessions

C.3. RTC:engine protocol details

C.3.1. Terminology

C.3.1.1. Connector
C.3.1.2. Router
C.3.1.3. User
C.3.1.4. App
C.3.1.5. Network
C.3.1.6. Session
C.3.1.7. Account
C.3.1.8. Browser SDK

C.3.2. Messages

C.3.2.1. Fields
C.3.2.2. method
C.3.2.3. from
C.3.2.4. to
C.3.2.5. session
C.3.2.6. body

C.3.3. Account

C.3.3.1. Flow
C.3.3.2. Messages
C.3.3.3. account.connect
C.3.3.4. account.state
C.3.3.5. State reasons
C.3.3.6. States

C.3.4. Call

C.3.4.1. Flow
C.3.4.2. call.start
C.3.4.3. Body properties
C.3.4.4. id
C.3.4.5. gcid
C.3.4.6. account
C.3.4.7. replace
C.3.4.8. trickle
C.3.4.9. target
C.3.4.10. sdp
C.3.4.11. call.alive
C.3.4.12. call.ringing
C.3.4.13. call.accept
C.3.4.14. call.ack.accept
C.3.4.15. call.candidate
C.3.4.16. call.fullsdp
C.3.4.17. call.change….
C.3.4.18. call.change.lock.reset
C.3.4.19. call.change.lock
C.3.4.20. call.change.lock.ok
C.3.4.21. call.change.offer
C.3.4.22. call.change.answer
C.3.4.23. call.dtmf
C.3.4.24. call.end
C.3.4.25. call.ack.end

C.3.5. Session

C.3.5.1. Flow
C.3.5.2. Messages
C.3.5.3. session.open
C.3.5.4. session.validated
C.3.5.5. Reason types

D. NGCP Internals

D.1. Pending reboot marker

D.2. Redis id constants

D.2.1. Redis monitoring keys

D.3. Enum preferences

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